Privacy Policy

Habita ("we," "our," or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your data. By using our platform, you agree to the practices described in this policy. If you do not agree with these terms, please discontinue use of Habita.

This policy applies to all users of the platform, including renters searching for properties, agents and owners listing properties, and visitors browsing the site without an account.

Information We Collect

We collect information in a few different ways, depending on how you interact with Habita.

Personal Information — When you create an account, list a property, or contact an agent, we may collect your name, email address, phone number, mailing address, and any other information you choose to provide. If you make a payment through the platform for premium listings or featured placements, payment details may also be collected, though this is typically processed through a secure third party payment provider rather than stored directly by us.

Property Information — Agents and property owners who list properties on Habita provide details such as property location, pricing, photos, descriptions, and availability. This information is publicly visible to other users browsing the platform.

Usage Data

As you use Habita, we automatically collect certain information about your device and activity, including your IP address, browser type, operating system, pages visited, search filters applied, time spent on the platform, and referring website. This helps us understand how people use Habita and identify areas for improvement.

Communication Data

If you contact an agent, owner, or our support team through the platform, we may retain records of those messages to help resolve inquiries, improve our services, and maintain a record of platform activity.

How We Use Your Information

We use the information we collect for a variety of purposes, including but not limited to:

• Facilitating connections between renters and agents or property owners

• Displaying relevant property listings based on your search preferences

• Processing payments for premium features, where applicable

• Sending you updates, confirmations, or responses related to your account or inquiries

• Improving the functionality, design, and performance of the platform

• Detecting, preventing, and addressing technical issues, fraud, or misuse of the platform

• Complying with applicable laws, regulations, or legal requests

We do not use your personal information for purposes unrelated to operating and improving Habita without your consent.

Sharing Your Information

We understand that privacy matters, and we do not sell your personal information to third parties. However, we may share your information in the following circumstances:

With Agents or Owners — If you choose to contact an agent or owner through the platform, your contact information and message content will be shared with them directly so they can respond to your inquiry.

With Service Providers — We may work with third party vendors who help us operate the platform, such as hosting providers, payment processors, analytics services, and customer support tools. These providers only have access to the information necessary to perform their specific function and are contractually obligated to protect your data.

For Legal Reasons — We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect the rights, property, or safety of Habita, our users, or the public.

In Business Transfers — If Habita is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify users if such a change occurs and outline any choices available regarding your data.

Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you close your account, we may retain certain information for a limited period afterward for record keeping or legal compliance purposes.

Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure data storage practices and restricted access to personal information within our team. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate or incomplete information

• Request deletion of your personal information, subject to certain legal exceptions

• Object to or restrict certain types of data processing

• Withdraw consent where processing is based on consent

• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Cookies and Tracking Technologies

Habita uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze how the platform is used. Cookies may be used for purposes such as keeping you logged in, remembering search filters, and understanding site traffic patterns.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the platform.

Third Party Links

Habita may contain links to third party websites, such as agent profiles, external property listings, or social media pages. We are not responsible for the privacy practices or content of these third party sites. We encourage you to review the privacy policies of any external websites you visit.

Children's Privacy

Habita is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it promptly.

International Users

If you are accessing Habita from outside the country in which our servers are located, please be aware that your information may be transferred to, stored, and processed in a different jurisdiction with data protection laws that may differ from those in your country of residence.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page along with an updated revision date. We encourage you to review this policy periodically to stay informed about how we handle your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at:

Email: enquiry@habita.co
Address: 90 Fifth Avenue, 3rd Floor San Francisco, CA 94102